In order to integrate with property management systems (PMS) the PBX includes a PMS client that can send CDR to the PMS, and report maid codes and do-not-disturb events. For hotels, the admin can define whether room-to-room calls are allowed and what dial plans clients can use after check in, depending on their check-in type. Guests can program their wake up call through the phone in the room. The PBX supports popular hotel room VoIP phones as well as FXS gateways for simple hotel room phones.
The PBX comes with a CRM integration. The HubSpot integration generates a record for each call and automatically adds a contact if the number was not found in the contact list. The SalesForce integration plugs into the SalesForce web interface and serves as a softphone within SalesForce. As further generic methods, the PBX supports ActionURL and server-side EMCA script for integrating with non-mainstream CRM systems.